Qihu 360 Software Co. Ltd. ("360"), a company based in Hong Kong, is the developer of 360Go ("Website") and its related online services (“Services”). We take the privacy of our customers seriously and are committed to safeguarding your privacy while you use our services. This policy (hereinafter the "Privacy Policy") describes the types of information we collect when you use the Website and Services, how we may use such information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the information you share with us. Should you have any questions, please contact our chief privacy executive at privacy@360safe.com. Our website may contain links to third party sites which are not subject to the Privacy Policy. 360 does not endorse and is not responsible for the privacy practices or content of the third party sites, and 360 encourages you to read the privacy policy of any third party site you may visit.


In order to provide our services described in the Service Agreement, we may collect the following "Personal User Information":

We collect the following information in two ways:

Log information

When you use our Services or view content provided by 360Go, we may automatically collect and store certain information in server logs. This may include: details of how you used our service, such as your search queries; device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

Cookies and anonymous identifiers

We use various technologies to collect and store information when you use our Services, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services or 360Go features that may appear on other sites.


360 uses the Personal User Information it collects in order to provide better Services and serve your security and privacy needs, including the following:



We work hard to protect 360 and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of, Personal User Information we hold. In particular:


We do not share Personal User Information with companies, organizations and individuals outside of 360 unless one of the following circumstances apply:

If 360 is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give users affected by such merger, acquisition or asset sale notice before personal information is transferred or becomes subject to a different Privacy Policy.

Your California Privacy Rights - Shine the Light Law

We do not share your personal information with non-affiliated third parties for their own marketing use without your permission.


We will ask for your consent before using your personal information for any purpose other than those that are set out in this Privacy Policy to the extent permitted by law. We will cease to use any of your Personal User Information for any purpose if you request us to do so.


We understand that our users have different privacy concerns. Our goal is to be clear about what personal information we collect, so that you can make meaningful choices which would affect how your personal information would be used by us.


If at any time you would like to access or correct your information that we have on file, please send your request to privacy@360safe.com via email. When providing you with or updating your personal information, we may ask you to verify your identity before we can act on your request.

Where we can assist in providing or correcting your information, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our Website and Services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our Website and Services or request deletion of your information, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.


Our Privacy Policy applies to all of the Website and Services offered by 360 and its affiliates.


We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page. We will not make any material retroactive changes to this Privacy Policy, including for changes involving the use of your Personal User Information, without your affirmative consent.


360 complies with the Children's Online Privacy Protection Act of the United States of America where it applies to our information protection activities. 360 does not knowingly collect personal information from children under the age of 13.


As our servers are in many countries around the world, we may transfer personal information we obtain to countries other than the country in which the information originally was collected. When we transfer personal information to other countries, we will protect such personal information as described in this Privacy Policy.


You expressly consent to 360's processing of information as described in this Privacy Policy when you:

In addition, through these uses and interactions with the Website and Services, you specifically consent to our collection of Personal User Information by automated means, and to our subsequent processing of the Personal User Information in accordance with this Privacy Policy and to the storage and transfer of the Personal User Information to locations wherever 360 and its service providers have facilities.